Frequently Asked Questions

What specific services do you provide?

We offer a full suite of Professional Organizing services including home and office organizing, storage solutions, downsizing and decluttering support. We also offer Move Management services including senior downsizing, pre-move decluttering, packing, organizing and unpacking in your new space.


Do you offer a free consultation or preliminary in-home assessment?

Yes! We want you to feel 100% comfortable working with us before the first appointment. We offer a free 30-minute Zoom consultation to learn more about your project and make sure we can help. 

If desired, a 1.5 hour in-home assessment is also available. During this time we will provide a thorough assessment of your home and offer solutions and a proposal. The cost of this assessment is $150. If you choose to hire us, this fee will be deducted from the first session. 


What areas or cities/towns do you work in?

BK Organizing is based in Winchester, MA, and we work with clients throughout the Greater Boston area. Service areas include Andover, Arlington, Belmont, Bedford, Billerica, Brookline, Burlington, Cambridge, Charlestown, Concord, Lexington, Lynnfield,  Malden, Medford, Melrose, Newton, North Andover, North Reading, Peabody, Reading, Salem, Somerville, Stoneham, Wakefield, Waltham, Watertown, Wayland, Wellesley, Weston, Wilmington, and Woburn.


Do your fees include the travel time and necessary supplies?

If travel time is more than 30 minutes, a fee will be assessed and added to the invoice. Supplies are also added to the invoice, and all receipts will be provided.


How long will it take to get organized?

We typically work in 4-hour blocks, as many clients begin to feel burned out after this time. We can provide you with an accurate timeline following a consultation, as the duration of the job will vary based on your needs and goals for the space.


What will you do with my unwanted stuff?

We will work with you and help you decide what items you want to keep and determine what items can be repurposed, donated or discarded. Learn more about our local partners for donations on our Resources Page.

Our team will remove as much as we can humanly fit inside our very fancy blue BK Organizing minivan (organizers are EXPERT car packers!). These items will be taken to local donation centers. A receipt can be provided upon request.

If we can’t donate it, we will recycle it responsibly and, as a very last resort, remove it to the transfer station.


What does it cost?

Our hourly rate is $95. We accept cash, checks, and Venmo.


What is your cancellation policy?

We understand the unpredictable nature of life! However, we ask for a 48-hour notice of cancellation by phone or email.


How do I know if I really need an organizer?

Many of our clients are looking for solutions when they don’t have the time, energy or simply don’t know where to begin. If that sounds like you, we can likely help. Whether you need a single session or a series of sessions, we are here to support you in your organizing journey.


How will organizing help me?

Aside from the immediate and tangible results – like rediscovering the color of your bedroom rug – the benefits of being organized are bountiful!

Just think about how nice it will feel when you are able to:

  • Lead a less hectic and more relaxed life

  • Reduce financial stress by paying bills on time

  • Find more free time for family, friends and fun activities

  • Stay on top of important appointments and meetings

  • Enjoy a healthier home that’s easier to clean

  • Save money knowing what items you already own and how much you can afford to spend

  • Feel more comfortable in your living and working environments


I’m afraid this will be too hard.
How will you help me stay motivated?

We’re here to provide you with a new perspective on your home, office and other needs, That means we are free from judgment and come to each session with the utmost respect for your privacy.

In addition to our guidance and expertise, we pride ourselves on our ability to deliver encouragement and support to keep you motivated and focused right to the finish line. Think of us like compassionate coaches, helping you accomplish a specific goal while instilling in you the confidence and ability to maintain and sustain your newfound success.


Who are your typical clients?

Our clients typically include overworked or new parents, downsizing seniors, busy entrepreneurs, individuals selling their homes and small business owners. This list also includes anyone experiencing a life-changing transition such as marriage, divorce, illness, empty-nesters and those who are moving or relocating. These transitions can derail even the most organized of people! We’re here to give a hand and help you create stability and organizing systems in your new situation.


How do I get started?

We understand the process can sometimes be harder for some than others. That’s why we begin with an initial phone conversation and free consultation. This not only provides you the opportunity to get to know us, but also gives us a better idea of the services you need and an opportunity to establish a clear and concise plan to accomplish your goals.

You can call 617-645-5655, send an email to betsy@bkorganizing.com to get the ball rolling!

Still have questions?
Ask away!